HOME › Forums › Gateways › Harmony Gateway › Flaky timezone settings

Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • Anonymous
    Inactive
    April 27, 2014 at 4:14 pm
    Post count: 131
    #40433

    Over the last month or so, the timezone and current time is getting messed up every once in a while. It doesn’t happen consistently, and in the past it was resolved by unplugging and plugging the gateway back in. Although a bit annoying at least it worked.

    Today it happened it again and now it is not respecting the timezone offset as it is currently saying it is 4:15pm instead 12:15pm (ET +5).

    I have soft restarted, unplugged, etc… and it won’t get the correct time.

    Can anyone make a suggestion as to what is going wrong here? Thanks,
    Steve

    Anonymous
    Inactive
    April 28, 2014 at 5:07 pm
    Post count: 259
    #44317

    Hi Steve,

    Can you please try again and also can you please send me the debug log from the Gateway.

    Anonymous
    Inactive
    April 29, 2014 at 12:15 am
    Post count: 131
    #44318

    Well, today the time set correctly but the sunrise/set were not. After unplugging and plugging it back in the sunset/rise corrected.

    Any ideas why?

    Anonymous
    Inactive
    April 29, 2014 at 12:50 am
    Post count: 259
    #44319

    Yep, the cloud service that helps the sunset/sunrise was temporarily being reset. Sorry about that, I’ll keep an eye on this and will build a fail-safe method for these updates.

    Anonymous
    Inactive
    April 29, 2014 at 1:04 pm
    Post count: 131
    #44320

    Thanks Dhawal, I appreciate the quick responses.
    Steve

  • Author
    Posts
Viewing 5 posts - 1 through 5 (of 5 total)
  • You must be logged in to reply to this topic.