Flaky timezone settings 2014-04-27T16:14:21+00:00

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  • Anonymous
    Post count: 131
    #40433 |

    Over the last month or so, the timezone and current time is getting messed up every once in a while. It doesn’t happen consistently, and in the past it was resolved by unplugging and plugging the gateway back in. Although a bit annoying at least it worked.

    Today it happened it again and now it is not respecting the timezone offset as it is currently saying it is 4:15pm instead 12:15pm (ET +5).

    I have soft restarted, unplugged, etc… and it won’t get the correct time.

    Can anyone make a suggestion as to what is going wrong here? Thanks,
    Steve

    Anonymous
    Post count: 259

    Hi Steve,

    Can you please try again and also can you please send me the debug log from the Gateway.

    Anonymous
    Post count: 131

    Well, today the time set correctly but the sunrise/set were not. After unplugging and plugging it back in the sunset/rise corrected.

    Any ideas why?

    Anonymous
    Post count: 259

    Yep, the cloud service that helps the sunset/sunrise was temporarily being reset. Sorry about that, I’ll keep an eye on this and will build a fail-safe method for these updates.

    Anonymous
    Post count: 131

    Thanks Dhawal, I appreciate the quick responses.
    Steve

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