Can’t connect to device

[Anonymous]

#43632

The SHN Utility does support a PLM for powerline interface. On the initial SHN Utility screen toward the bottom are three radio buttons, EZServe, PLC, PLM. Select PLM and enter the Comm port number of the Serial port the 2412S PLM is connected to. A Serial port on a PC uses a 9 pin connector which the PLM was supplied with. If the Mac provides standard Serial port connections it should work.

[Anonymous]

#43633

I am having trouble getting the Utility to read, it usually times out. I have the EZX10RF piggy backed on the PLC but still the timeouts. My PLC is version 2.1. Is there a more reliable device for reading? I also have 2313U USB plugged in to another outlet that is used on my computer with Indigo. Would this interfere?

bob

[Anonymous]

#43634

I believe Smarthome recommends against that. I plug the PLC into an outlet in a different room when using the PLC. I have found the PLM to be a more reliable device than the PLC. If you know what Comm port that 2413U USB PLM is using with Indigo you can stop Indigo and connect the SHN Utility to that PLM. The SHN Utility makes no changes to the PLM (or PLC for that matter) when it is using it for powerline communication. I make the assumption that the same type of device driver is used on the Mac for the USB PLM as is used on a PC. The device driver makes the USB connected PLM look like a Serial port connected device, assigning it a Comm port number. Could be a different arrangement on the Mac.

[Anonymous]

#43635

I connected a KeySpan USB adapter to my Mac, plugged in the 2412S and it works much better than the 2412U. I’m now reading & writing links to my EZX10RF no problem at all.

Even though this works I wish you guys would do a Mac version of the utility.

The 2414S is V2.4 & firm 52, would I benefit by updating?

Same question – the EZX10RF is Ver 14 PLM 52, would I benefit by updating?

bob

[Anonymous]

#43636

Is there a way to use the bright/dim button as an ON / OFF button using the utility?

bob

[Anonymous]

#43637

Bob

Good to hear the PLM is working. I would not invest more in a PLC. The PLC does not support Extended commands which have been in use for a few years now. There is no indication the PLC will ever be updated to support the latest functions/features that require Extended commands.

I have an EZX10RF at v1C. The internal PLM would be at a later level if you requested the product update service.

I know of no way to use the X10 Bright/Dim buttons as far as converting them to Insteon commands through the EZX10RF device.

There are no plans to update the SHN Utility to run natively on the Mac.

Lee

[Anonymous]

#43638

Lee,

The EZX10RF works great……… when it wants to. I had all 4 buttons on an X10 remote working and I can view them in the Events Log in Indigo. After a few minutes when I push the buttons, button 1, 2, 3 or all the Insteon signals stop being received in Indigo.

The Utility communicates with the EZX10RF OK and all my links are in place. Re-syncing in Indigo doesn’t help. Unplugging and plugging it back in to the mains outlet seems to “wake” it up and it works for a while then stops again.

I’ve had this unit for a few years but never used it as when I first got it I had the same problem and didn’t have time to figure it out.

I tried resetting it using the utility but it times out. Reading & writing of everything else works great.

Seems like a problem in the EZX10RF itself?

bob

[Anonymous]

#43639

Does sound like a problem. I’m thinking more a hung up PLM when power cycle fixes it but regardless of source both the EZX10RF and PLM firmware will be at the latest level after the update.

[Anonymous]

#43640

I linked all 4 buttons on an X10 remote to an ApplianceLinc. I did the buttons 1 & 2 manually using the set buttons and buttons 3 & 4 using the Utility. The first two buttons control the ApplianceLinc but 3 & 4 do not. The Link records show buttons # & 4 are setup up correctly as shown below.

After selecting buttons 1 & 2 on and off a few times there is no response from the ApplianceLinc. If I do a “Display Link Records” from the utility it seems to wake up the EZX10RF although buttons 3 & 4 still do not work. I just want to make sure you think it’s the EZX10RF at fault before I send it in.

By the way how do I go about sending it to you for repair/update?

regards,

bob

[Anonymous]

#43641

Bob,

Did you write the link records in the ApplianceLinc for buttons 3 & 4? The Set button process took care of that for buttons 1 & 2. The ApplianceLinc link records for buttons 3 & 4 have to be done manually, just as you did in the EZX10RF for buttons 3 & 4. Also the X10 Code records in the EZX10RF have to be established for X10 buttons 3 & 4 with Group numbers that match those in the link records for those buttons. The Set button process did this for buttons 1 & 2.

The display of link records by the SHN Utility is sending commands to the PLM part of the EZX10RF. That would suggest a PLM hang problem but that is not absolute.

I think the hang up is an issue with the device, either the EZX10RF firmware or the internal PLM firmware. The problem with buttons 3 & 4 are a definition problem. Either missing link records in the ApplianceLinc or incorrect or missing X10 Code records in the EZX10RF.

The request for a device update can be ordered online through Products | Services. The fourth option in the list of Services.

Lee

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