I purchased an EZIO40 2 years ago, plugged it in, configured it with my ISY, and then never got around to using it. Today I noticed that the LED was off, and I was unable to access from the ISY. I tried plugging it in to different power, but no joy – the LED light would not come on, and the EZIO40 was not visible from ISY.

When I called support, they suggested that it might be the PLM, and suggested I send it back and they would investigate. However, since the EZIO40 was not under warranty, there would be some cost.

I decided that since it was out of warranty, I’d open it up the device and take a look inside. To my surprise, the EZIO40 mainbaord is a 2413x – similar to the one inside the Insteon 2413S PLM. Even more coincidental is that last year, my Insteon 2413S PLM failed in the same way, and I was able to repair it for about $5 by replacing 4 of the capacitors. That same fix worked for the EZIO40, and it is now operational again!

When I searched this forum, I found no reference to this issue – and no mention of the fix. So I wanted to post for anyone who has this problem. Search the ISY Universal Devices forum for “Repair of 2413S PLM When the Power Supply Fails”.

Brian