Talked with someone there today on phone, but he was harried and only partially helpful.

In one more effort to get things going I uninstalled all .NET (versions 2, 3, and 3.5 were installed) Framework software, and all your SW using the ‘Add Remove Programs’ Control Panel. Then ran Microsoft’s Uninstall Clenup Utility and then Abexo Registry Cleaner as well as Microsoft Cleaner. Then went thru and made sure there were no Registry entries for any SimpleHomeNet applications, nor any PROGRAM FILES entries for your SW (there were not).

Then reinstalled .NET2.0 and rebooted.

Then downloaded your SimpleHomeNet Utility Suite again from your web site to make sure I had a good copy and unzipped it and tried to install it but the install crashes right away with a “Setup has encountered an error and needs to close”.

I tried this twice with SmartHome’s HomeLink running and not running to see if it made a difference. It did not.

Sigh. I hope the new release works. I’m at a loss to figure out what is happening. This is a new computer with XP installed and no software on it but HomeLink. It should be as clean of an environement as there is!

ALSO ANOTHER QUESTION!

Apparently the documentation you have on your web site and what SmartHome has for the EZIO8T Quick Start manual is wrong!

Thus I do not have instructions to set up the EZIO8T and link it to a switch just to try it out while I am waiting to get the SW running.

Your (harried) associate was going to email my the correct documentation but it has never showed up. Thus unless it will be on the web site ASAP, could you please email it to me?

Thanks. 😕

Paul – that was the key. All worked fine without a hitch. I discovered quickly that I need a Help Guide to know what all the settings are! Is there a User Guide that I can download from somewhere (I haven’t found one yet?)

Also the Utility reinforced my suspicions that I don’t think my EZIO8T unit is working!

I was unable to (manually) link the EZIO8T to any Insteon devices yesterday (that’s why I talked with Al). Part of the probllem was your web site documentation for the Quickstart Guide is wrong, but even after doing a factory reset and following Al’s instructions I was still unable to link anything or even to get the EZIO8T’s LED to blink as it is apparently supposed to.

Now with the Utility installed and the EZIOxx Tab open and the “EZIOxx Insteon ID” entered in the data field and the proper device type (EZIO8T) selected, I see a “Not Connected” mesage under the ID Field label. I assume that message is a real-time message that is updated as soon as the ID field is tabbed out of. I could see no other way to force a message update.

I can read and write the PLC OK, as I set and read back time and lat/long values.

Any suggestions? Should I ask SmartHome to replace this EZIO8T unit?

OK. FOund out that if I click on a READ button on the EZIOxx tab it then connects to the module and I do then get Insteon traffic. You may want to add this requirement to your new guide or change the software so that when you tab out of the ID address field it automatically connects.

Re: no guide. Can I impose on you to give me a very brief description (a few screen captures sent to my email address [kenburkhalter@yahoo.com] would probably suffice) on how to make things work? Without a Help menu even, it is not obvious which “unit address” is required in various field (sender or receiver!) and how to set up switch transition states or how I need to set up Input-2 (1-wire?).

What I want to do is turn on/off my garage lites when the magnetic switch on the door changes state.

My EZIO8T address is 08.9E.0C and the two lites are on 04.7D.0C and 05.43.5F.

When the magnetic switch opens (door up) on Input 2 [the other inputs are grounded] I want to turn on both garage lites.

When the switch closes (door down) I want to turn on both lites for 90 seconds and then turn them both off (gives me time to get out).

That’s it.

If you can just tell my what values to enter and where to put them, I’m sure I can figure out the rest.

I still can’t get the module to manually link but if I can set it up with this SW Utility then manual linking doesn’t matter. If needed I’ll cross the ‘warranty’ bridge if needed.

Thank you ever so much. You have been remarkably responsive and I much appreciate it!

😛

Paul – I’ve been patient, but thought I might get something or else missed a response re documentation release and/or a brief answer to my config questions sent to your email address multiple times over the last 5 days, so thought I’d better jump in here again.

Any progress?

Also spent the weekend trying to get EZIO8T to work. Still can’t seem to link nor can I get any status change from the input side. I seem to be able to write the outputs and read them back, but the inputs all read OFF.

I have checked and quadrruple checked that the door switch is wired to pins 4,5 and that the switch provides open/close responses to thos pins measyred at the RJ connector on the end of the cable, but the 8T never seems to notice it. I tried linking to a light switch hoping an input state change would trigger something, but nada. Also confirmed no status change when Inputs were read.

Should I assume at this time that I have a bad 8T and send it back for a warranty exchange?