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  • Anonymous
    Inactive
    Post count: 69

    Does the messenger currently work? I thought it would be nice to send myself an email under certain conditions, but my initial tests don’t seem to do anything. Is there any setup I need to do that I’m missing?

    Thanks!

    Anonymous
    Inactive
    Post count: 259

    Yes, the messenger does work, it can only be added to an Effect in the Wizard, what kind of a wizard do you have?

    Try a simple test to see if its the messenger not working or its the Wizard not working properly. I will an updated firmware soon to resolve some Wizards issues that got introduced recently.

    Anonymous
    Inactive
    Post count: 69

    I had a test message sent to myself in my “Sunrise” wizard. The other actions performed correctly — the path lights turned off, etc — but I didn’t receive any email. I’ll try a couple other wizards and see if I can find any that work.

    Anonymous
    Inactive
    Post count: 3

    I also cannot get the messenger service to work. I created a test wizard, just a simple, when the light comes on send email. I tried both texts and email, no joy. The app does say the wizard was triggered, but I don’t receive anything.

    Ron

    Anonymous
    Inactive
    Post count: 259

    Hi,
    Can you please check your Junk and Spam folders, the email is sent by Messenger@smartenit.com. You may also want to add that email address so your email service does not send it to spam.

    Let me know if you are still having trouble with this.

    Anonymous
    Inactive
    Post count: 3

    I checked all of the spam filters, nothing there. It does seem to be sending emails about 70 percent of the time, but it is not completely reliable. I cannot get it to send a text to me at all. I am using Verizon vtext and it should be pretty straight forward, but I never receive any.

    Anonymous
    Inactive
    Post count: 259

    Hi Ronald,

    Could you please email me a screenshot of the Wizard that has issues. Thanks.

Viewing 7 posts - 1 through 7 (of 7 total)
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