EZIO8SA not reliably transmitting to ISY-994i

[Anonymous]

#44204

@grif091 wrote:

I suggest NOT querying the entire installed network. When querying the EZIO8SA query Output 1.

And I have no idea how to do that from the ISY.

[Anonymous]

#44205

@Justin wrote:

…which usually would cause packet collisions.

Wow, are you saying this network doesn’t have retry on collisions???

Yeah, the loopback is somewhat artificial, except in this case I would kind of like to be able to check back that the hot water heater is truly turned on when it needs to be.

How do I query an 8SA input (or the whole 8Sa through output 1?) from an ISY program? Or the Admin console, for that matter?

[Anonymous]

#44206

@mschwab wrote:

@grif091 wrote:

I suggest NOT querying the entire installed network. When querying the EZIO8SA query Output 1.

And I have no idea how to do that from the ISY.

Oh wait, right-click Query (Duh!)

[Anonymous]

#44207

Yeah, right-click Query works, but only on the Output 1 device (which apparently queries the whole 8SA).

Now, how to Query from a Program?

[Anonymous]

#44208

@Justin wrote:

I’m suspecting that the intermittent issue is caused from the expectation of the EZIO8SA to receive an INSTEON signal and transmit an INSTEON at the same time…

So Justin, you’re saying I shouldn’t worry about asynchronous input changes getting sent to the ISY (like door open, doorbell, etc.)?

[Anonymous]

#44209

@grif091 wrote:

A Tools | Diagnostics | Show Device Links Table and Compare will show if the required links are in the EZIO8SA. There also has to be links in the PLM for it to receive the messages from the EZIO8SA.

Trying to upload a screen shot of this.

[Anonymous]

#44210

Ah well. Anyway, it shows 7 links for the 8SA, all Identical, and an eighth one of all zeroes that is Identical/Ignore.

The links are of the form 1FF8 : E2 09 28.CE.FC 01 00 09
Where 1FF8 counts down by 8, and the 09s go 0A – 0F.

I don’t know what it should show, as I haven’t studied the Insteon links stuff.

[Anonymous]

#44211

28.CE.FC is my ISY PLM, while the 8SA is 28.AD.E4

[Anonymous]

#44212

Right click on Output/Relay 1 node. The top selection list entry is Query. All the nodes will show Query but only the primary node (first node) will actually do a Query.

I am setting up a test environment with Relay 1 turning On/Off Input 1. I’ll report back the results as soon as the test is complete.

The links are set up when the EZIO8SA is added to the ISY. However, there are many combinations of PLM firmware/hardware in the field and not all of them report the correct information. This can result in the link records being non functional.

[Anonymous]

#44213

I think Justin is on to the answer. The loop back is apparently too strenuous a test of the 8SA (or Insteon traffic control??).

When I asynchronously change the input externally (i.e. not from the loop back), the ISY sees the change immediately. Even better, the program I set up with Input 1 as the trigger changes state immediately as well.

So it was just my test setup that caused the problem. Sorry to send everyone on a wild goose chase.

I’ll still work on getting my other two Access points installed in good locations.

[Anonymous]

#44214

My test confirms your result and conclusion.

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