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  • Anonymous
    Inactive
    March 6, 2011 at 10:36 pm
    Post count: 82
    #40300

    Hello again 🙂

    I’m trying to sync my EZIO8SA in Indigo and it keeps getting defines as a IR-Linc Transmitter. I am using the black 2 foot RJ45-RJ45 cable that originally came with it. I’m using a 2412S. The Device ID and Firmware version come up OK on the sync.

    bob

    Anonymous
    Inactive
    March 6, 2011 at 11:13 pm
    Post count: 1001
    #43698

    Bob

    I would ask Indigo what it looked at to reach the conclusion that an EZIO8SA with 2412S PLM was something else.

    What function is an Indigo “sync” trying to accomplish?

    Lee

    EDIT: I did look for an Indigo User Guide I could download in an effort to understand what a “sync” is to Indigo. Was not able to find an Indigo User Guide I could download.

    Anonymous
    Inactive
    March 7, 2011 at 1:10 am
    Post count: 82
    #43699

    Lee,

    Can you give me pinouts and I’ll make a new cable. Here is PA’s response to this problem I’m having.

    I’m trying to sync my EZIO8SA with 2412S PLM and it comes up as EZIO8SA (IR-Linc Transmitter). There is no Input/Output Controller at the bottom of the window. I have used this device before albeit many Indigo versions before.

    PA: I’m not understanding: does it show as an EZIO8SA or an IR-Linc Transmitter?

    Try unplugging the EZIO8SA’s PLM and make sure the cable between the PLM and the EZIO8SA is seated well, then plug it back in and try the define & sync again.

    At the bottom of the Indigo window where it should show an Input/Output Controller for the selected EZ device it shows (IR-Linc Transmitter). It’s also blank in the device state column.

    In the Edit Device Window it has;

    Model : IR-Linc Transmitter
    Address: 05.E9.81
    Firmware: 52

    All of these are correct except for the Model. I last used this EZIO8SA and PLM two years ago and it worked fine. They have not been updated so the Firmware is the same as when I last used it.

    I just did a reboot of my computer and re-synced the EZIO8SA and it’s the same.

    PA: Did you try my suggestion above to unplug it? Also try resetting it.

    If Indigo is reporting it is a IR-Linc Transmitter, then that means the INSTEON command that came from the EZIO8SA has the product ID code for the IR-Linc Transmitter and not the EZIO8SA.

    Anonymous
    Inactive
    March 7, 2011 at 1:51 am
    Post count: 1001
    #43700

    Bob

    I issued an 0x03 Product Data Request against my EZIO8SA. The results are below. The Cat/Subcat values are the expected 07 04 for an EZIO8SA.

    TX 02 62 0D FC 71 05 03 00
    RX SENTINSTEON=0F 44 DC 0D FC 71 05 03 00 06
    RX RECEIVEINSTEONRAW=0D FC 71 0F 44 DC 21 03 00
    RX RECEIVEINSTEONEXT=0D FC 71 0F 44 DC 1B 03 00 00 00 00 13 07 04 FF FF 27 00 00 00 00 00

    Not much else I can do until Indigo provides more information. I was about to post this when I saw your last post. Without knowing the actual command Indigo is using I don’t know where to go next.

    No special cable needed. I just switched my EZIO8SA to a standard 3′ Ethernet cable which worked fine.

    Lee

    Anonymous
    Inactive
    March 7, 2011 at 2:25 am
    Post count: 1001
    #43701

    Bob

    I disconnected the cable between the EZIO8SA and the PLM. Then repeated the 03 command. The PLM did not respond with an ED message at all so I’m not sure you have a cable problem. Of course Indigo could be using some other method than an 03 command.

    If they will identify what command(s) are being used I will attempt to recreate here.

    Lee

    Anonymous
    Inactive
    March 7, 2011 at 5:33 am
    Post count: 82
    #43702

    Lee,

    It was the cable. I had to try a couple and I found one that worked. Not sure why, I thought all standard cables wired the same. Anyway I’ll probably be firing off questions to get it working.

    ttyl & thanks!

    bob

    Anonymous
    Inactive
    March 7, 2011 at 5:49 am
    Post count: 82
    #43703

    Lee,

    I can email you copy of the Indigo Manual if you like.

    bob

    Anonymous
    Inactive
    March 7, 2011 at 2:20 pm
    Post count: 1001
    #43704

    Bob

    Passing on the manual may not be a good idea. If they had wanted non paying folks to have access they would have exposed it on their web site.

    The EZIO8SA has the same command set and basic function as the EZIO2X4. Just more Inputs and Outputs. Same with the entire EZIOxx family of devices.

    Lee

    Anonymous
    Inactive
    March 7, 2011 at 2:38 pm
    Post count: 82
    #43705

    Lee,

    Code:

    Passing on the manual may not be a good idea. If they had wanted non paying folks to have access they would have exposed it on their web site.

    It’s openly available on their website. http://www.perceptiveautomation.com/support/ under Indigo Manual

    bob

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