Hi Rick,
Sorry about the frustrations with the EZSrve. As mentioned on the phone call I’m happy to help you get it up and running once we’re able to find the IP address of your EZSrve.
You can also send it to in to us to ensure that there are no network communication issues, in case it’s not an issue locally and really is the EZSrve.
So, once the understandable frustrations subside, let me know if you’d like further help. Just want to make sure you’re a happy customer!