Hi, I’ve got a raspberry pi with the usb-cid and have zbpserver running and the ismartenit app. The app recognizes the gateway, but when I try to discover my device (an azela zigbee HA appliance module smart plug), nothing. How do I troubleshoot this?
Sorry for the late reply. If you are still having issue’s, try the troubleshooting steps below:
— Make sure you have the Gateway in Discovery Mode.
— Make sure you have Factory Reset the ZigBee device correctly.
— Make sure the Gateway device appears in the iSmartenit App.
If you followed above steps and the device still does not join, then feel free to email the logs (/var/log/zbp/) to @smartenit.com">firstname.lastname@example.org