The new version of the SHN utility is very nice and makes device management much easier. It would be nice if the web interface worked as well. Unless your network is close to flawless, it seems to be a lot more difficult to get link information from devices with the web interface than from the utility. The difference seems to be that the utility is a lot more persistent- making several tries to get each link record. For piece of mind I would like to have all my link data backed up in my devices3.xml file. That will make it a lot easier to restore device links if I have to do a reset or replace it, or maybe (horrors) I get some power surge and lose the links in all my devices. I’ve heard rumors of that sort of thing, but maybe that was only an issue with the initial versions of Insteon products. Overall I’m really happy with my EZServe (EZBridge) and the support from the SHN guys, but even a really good thing could be better…..