At this time we do not have any specific documentation for this utility. There is some limited documentation for specific devices only.
We offer the utility as a free download, and it is open source via sourceforge. We have considered offering full support and making it a commercial product – though there does not seem much interest in this.
For a specific question in how to use the tool in regards to one of our products, please email firstname.lastname@example.org or give our tech support # a call.