Strange EZIO8SA PLM behavior 2007-07-02T15:20:35+00:00

HOME Forums Input/Output EZIOxx Strange EZIO8SA PLM behavior

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  • Anonymous
    Post count: 12

    Well that was better than what just happened to me. I got the error, figured the reply was sent in spite of the message, and turns out it wasn’t. Hope this reply works 😉

    I put docklite between the EZIO8SA and it’s PLM to see what’s going on. The EZIO8SA sends the group command

    02 61 02 11 00 <—Group 2 On

    then instead of kicking back and waiting for the All-Link Cleanup ACKs to come rolling in it does this:

    02 66 07 04 FF <—- Set PLM Category
    02 6B 20 <


    Disable Auto LED
    02 6E <


    Turn LED off
    02 6D <


    Turn LED on
    02 6B 00 <


    Enable Auto LED

    right now I’m trying to find out why the EZIO8SA seems to crash when I add very many devices to it’s group list.
    It looks like the All-Link Clean up ACKs are interferring with this communication and crashing the EZIO8SA.

    I’m watching the EZIO8SA looping / telling the PLM to turn off it’s LED,
    but the PLM just keeps sending back a NACK.

    Anonymous
    Post count: 12

    Well that was better than what just happened to me. I got the error, figured the reply was sent in spite of the message, and turns out it wasn’t. Hope this reply works 😉

    I put docklite between the EZIO8SA and it’s PLM to see what’s going on. The EZIO8SA sends the group command

    02 61 02 11 00 <—Group 2 On

    then instead of kicking back and waiting for the All-Link Cleanup ACKs to come rolling in it does this:

    02 66 07 04 FF <—- Set PLM Category
    02 6B 20 <


    Disable Auto LED
    02 6E <


    Turn LED off
    02 6D <


    Turn LED on
    02 6B 00 <


    Enable Auto LED

    right now I’m trying to find out why the EZIO8SA seems to crash when I add very many devices to it’s group list.
    It looks like the All-Link Clean up ACKs are interferring with this communication and crashing the EZIO8SA.

    I’m watching the EZIO8SA looping / telling the PLM to turn off it’s LED,
    but the PLM just keeps sending back a NACK.

    Anonymous
    Post count: 256

    Thanks to Dan Noiseaux of Canada, we’ve been able to identify a mechanism where the EZIO8SA is actually rebooting after it sends a group command depending on how many links it has and the timing of the PLM ack message. This is the behavior you are reporting. Please call or write for an RMA and we’ll upgrade your units on an emergency basis.

    Al

    Anonymous
    Post count: 256

    Thanks to Dan Noiseaux of Canada, we’ve been able to identify a mechanism where the EZIO8SA is actually rebooting after it sends a group command depending on how many links it has and the timing of the PLM ack message. This is the behavior you are reporting. Please call or write for an RMA and we’ll upgrade your units on an emergency basis.

    Al

    Anonymous
    Post count: 8

    Just for clarification — the 6 second delay/unresponsive state still exists, correct?

    Anonymous
    Post count: 256

    Yes. The power up sequence is still the same.

    Anonymous
    Post count: 8

    Will this be fixed in future versions?

    Anonymous
    Post count: 8

    Wow. This sure isn’t the ISY forum.

    I’ll take that as a “no” and look for another solution.

    Anonymous
    Post count: 408

    Sorry for the confusion, we thought we had answered it. It has been fixed, please email support@simplehomenet.com for an RMA, and we will upgrade the firmware.

    From the post above:
    “Thanks to Dan Noiseaux of Canada, we’ve been able to identify a mechanism where the EZIO8SA is actually rebooting after it sends a group command depending on how many links it has and the timing of the PLM ack message. This is the behavior you are reporting. Please call or write for an RMA and we’ll upgrade your units on an emergency basis.”

    Also, for an immediate response, please call or email us. The forum is not intended for responsive customer service, we do that via telephone, email, or sometimes people even stop by if they are local. The forum is intended for the community to talk, share, and us to post general news.

    Anonymous
    Post count: 8

    I appreciate the response. However, I was referring to the 6 second delay. Are we on the same page? (I really hope so!) I’m building a system that will rely on timing and it is crucial that I am able to turn on and off circuits almost instantly when a circuit is closed.
    I will be using a winch to pull bikes to the ceiling and if the winch is not shut off in time it could rip the entire setup off the wall/ceiling. A lot can happen in 6 seconds.
    Thanks.

    Anonymous
    Post count: 256

    Sorry for the confusion. The six second delay is only the startup time (after a power up) for the EZIO2X4, EZIO4O, and EZIO8T. The startup on the 8SA is 2 seconds.

    More directly to your question, the unit responds to a change on an input within .25 seconds including an Insteon message being sent. On a worst-case basis, assuming multiple units linked on that input, and other traffic, the response is about .75 seconds. This assumes direct linking, not going trhough another controller that is rebroadcasting the input change event.

    I hope this answers your question.

    Al

    Anonymous
    Post count: 8

    Thank you very much. That indeed answers my question, and the device should be perfect for my applications. I’ll be ordering one (probably the EZIO8SA) as soon as I can.
    Thanks again.

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