EZIO8SA – having trouble with outputs not staying On

[Anonymous July 21, 2008 at 3:28 pm Post count: 1]

#40018 |

Hi,

I am interfacing with EZIO8SA through a PLM, talked to via the Powerlink V2 and Indigo 3.02 on a Mac.

When I command the outputs on the unit, they switch on but do not stay on. The time on is variable from about 1 second to about 10 seconds.

I have tried enabling and disabling the automatic shutoff, no changes.

Anyone seen this behaviour? A specific procedure I should follow and I’m missing?

Thanks
Alain (Montreal, Canada)

[Anonymous July 24, 2008 at 11:18 pm Post count: 1001]

#42060

Since no one has jumped in yet, I would first suggest a Factory Reset to be sure all settings are as we think they are.

Next is what commands are you using to control the outputs; Direct commands or Group commands using a link between Indigo and the EZIO8SA? How many outputs are showing the results you are seeing? Do you have the ability to trace the Insteon message traffic?

[Anonymous July 25, 2008 at 12:41 am Post count: 408]

#42061

One more question – what is connected to the output?

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