EZIO8SA – having trouble with outputs not staying On 2008-07-21T15:28:34+00:00

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  • Anonymous
    Post count: 1
    #40018 |

    Hi,

    I am interfacing with EZIO8SA through a PLM, talked to via the Powerlink V2 and Indigo 3.02 on a Mac.

    When I command the outputs on the unit, they switch on but do not stay on. The time on is variable from about 1 second to about 10 seconds.

    I have tried enabling and disabling the automatic shutoff, no changes.

    Anyone seen this behaviour? A specific procedure I should follow and I’m missing?

    Thanks
    Alain (Montreal, Canada)

    Anonymous
    Post count: 1001

    Since no one has jumped in yet, I would first suggest a Factory Reset to be sure all settings are as we think they are.

    Next is what commands are you using to control the outputs; Direct commands or Group commands using a link between Indigo and the EZIO8SA? How many outputs are showing the results you are seeing? Do you have the ability to trace the Insteon message traffic?

    Anonymous
    Post count: 408

    One more question – what is connected to the output?

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