Can’t Install Software 2009-11-30T20:54:33+00:00

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  • kenburkhalter
    Post count: 0
    #40229 |

    Just tried to install SHNU v1.81 but it doesn’t see my PLC, then I remembered I needed to install the SmartHomeDeviceManager too.

    When I attempt to install 3-308, or 3-325 (which was my prior version) I always get an installer error message. . .
    “Cannot prepare main package. Probably corrupted package, incorrect TMP/TEMP variables or there is no execute permission for temporary folder.”

    To the best of my knowledge none of those should be true. I have redownloaded both DvcMngr aps twice with no install success. I am the Administrator for the XP machine I am attempting to install on.

    Any clues, what’s happening?

    Post count: 1001

    Might try uninstalling the Device Manager using the XP Add/Remove Programs function if you had already had installed it before.

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