I noticed a thread below about not being able to get an IP address using a netgear FSV318 V3 router. The solution was the person pulled out an old V1 router. I have a V3 router running the latest firmware (3.026), I can’t seem to get an IP address (therefore can’t see the device either in the router or using the utility) and I don’t have an old router. I have tried rebooting the device by un plugging – plugging – wait 3 sec – hold the button for 10 seconds. Still had the same results. Any suggestions?