Hi there Tom!
I’m sorry to hear about the failure of your EZFlora.
Is the LED out on the side of the device?
Can you tell me what the hardware version is? Also, where did you purchase the device?
If the base PLM is shot (usually indicated when the LED is out), there are a few components that can be replaced to get it back up. This has been documented by a user on the Universal Devices forum – http://forum.universal-devices.com/topic/13866-repair-of-2413s-plm-when-the-power-supply-fails/
If you have purchased it from us or one of our approved distributors, then we can repair it for you under warranty. Just give me a call and we can set that up – you can reach me at 949-238-2613