Reply To: smartenit #5010A Failure after 10.5 Months

[Anonymous March 14, 2016 at 8:50 pm Post count: 146]

#44530

Hello pkauf,

Thank you for your inquiry and I’m sorry to hear that your EZFlora has failed to work as expected.

Our warranty information is on our website here – https://smartenit.com/warranty_and_returns/

I’ll private message you with an RMA number to send your device in with…just be sure to have your contact information in the box and a copy of your original invoice from Smarthome.

Best regards,

Justin