Reply To: USB-CID-rPi not discovering zigbee device 2017-12-21T07:01:42+00:00

HOME Forums Gateways Raspberry Pi USB-CID-rPi not discovering zigbee device Reply To: USB-CID-rPi not discovering zigbee device

Anonymous
Post count: 259

Hey there,

Sorry for the late reply. If you are still having issue’s, try the troubleshooting steps below:
— Make sure you have the Gateway in Discovery Mode.
— Make sure you have Factory Reset the ZigBee device correctly.
— Make sure the Gateway device appears in the iSmartenit App.

If you followed above steps and the device still does not join, then feel free to email the logs (/var/log/zbp/) to @smartenit.com">support@smartenit.com