HOME › Forums › Gateways › Harmony Gateway › Wizards not working for me › Reply To: Wizards not working for me
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March 12, 2015 at 10:38 pm
Post count: 259
Troubleshooting steps:
1. Do you have the latest version 1.25 ?
— Open Smartenit App. Then go to the view where you see the IP addresses. Click on the i button on top right.
2. Is the Harmony Gateway connected to internet?
— Open Smartenit App. Then go to the view where you see the IP addresses. Click on Location button
— Check if Sunset/Sunrise/Current Times are correct.
If the answer to the above questions is Yes, and the wizards are still not working, then please give us a call at (949)429-3303.
Thanks,