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3) The Smartenit Utility Suite can use the 2412S or 2413S PLM to directly access the Smartenit module you want to setup. The EZFlora in your case.
The latest Smartenit Utility Suite is 2.03a. If yours is older you may want to try the latest revision. There maybe additions or bug fixes in it.
The HUB or Smartlinc should have no bearing in this matter.
If the utility worked with the old Smartlinc and not with the HUB in use. You have power line or other issues.