Reply To: Remote device restart 2017-12-21T17:25:16+00:00

HOME Forums Gateways Harmony Gateway Remote device restart Reply To: Remote device restart

Anonymous
Post count: 259

I think what you are observing is packet errors. You can follow the step below while we find and fix the problem.

Click on the Gateway device, the App should now show you the device detail view (where you change the name and picture). Click on the Pencil icon on the top right. Then click on Settings. Press the ‘Restart’ button, give its 5 secs. Devices should now respond properly.

Thanks,
Dhawal