HOME Forums Gateways Harmony Gateway Can’t manually add insteon devices Reply To: Can’t manually add insteon devices

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Thanks for the recommendation. I was able to add almost all devices. There are two devices that simply won’t work. They can be added and they even show the correct status, they just can not be controlled (on/off/dim). Both devices are Lamplincs from SmartHome model: 2457D2 R1.9 3412. I added them as different types and waited for some time to make sure that they had a chance to update, I even tried them in different parts of the house.

Any idea on how to get these to work?