Reply To: Getting it working after a factory reset 2017-12-22T09:52:58+00:00

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Display the Scene, look at the list of Responders. If the device that is not responding appears in the Scene definition, do a SYNC DEVICE for that specific device. The PLM has a link to the device. Otherwise it would not be processing a device did not respond. The individual device control does not use link records so it can work even when a Scene may not. If individual device control is intermittent then powerline problems are suspect. Also try turning on all the devices in the scene individually. Sometimes the load being turned on by one of the responders could be having an adverse effect on the poweline that would not be seen unless that device was on when the other device is not responding. Since you are running from backup copies of the XML files they may not be in sync with each other. Were the backup XML files taken at the same time with the same configuration.