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July 23, 2010 at 4:40 pm
Post count: 146
Hello Bob,
Thank you for your message.
Let me do some testing with an EZIO6I I have and see if I can duplicate this error. I’ll also run this by our engineers and see if they’ve ever heard of this also, as I really haven’t.
Having read your post on Indigo’s forum…I will make sure the conclusion doesn’t turn out the same.
All I ask is that you give me some time to duplicate the error and if it has been fixed already, I’ll have you send it in for upgrade…as we’re on v28 currently.
Feel free to email me directly at support@simplehomenet.com.
Best regards,
Justin