The linking is the problem of the day (and having no utility and a new interface is further compounding the problem). If you could give me specific instructions on how to configure the input on the EZIO (including the group number), the Controller link on the EZIO and the Responder link on the EZServ (if necessary), that would be great. I will update the IDs and the group number to my unique configuration and should be fine once the links are established. I will also send an email to get the latest SHN Utility.
Thanks for the prompt assitance.