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Clicking on the 4th ICON from the top, left side, of the initial EZSrve screen should take you to a Server Configuration screen. Click on the SAVE TO FILE button which should display a separate popup window with a list of files on the EZSrve. RIGHT click on the file you wish to save and select Save Target as …. option. This displays another popup where you define the location to save the file and an alternate file name if you chose. If you change the name of the file when you save it be sure to rename it to original name before reloading to EZSrve. Post back if this procedure does not work and let me know how far into this sequence you get and what the error is. Thanks