When you refer to Group records, are you referring to what you see when using the Manage Device Links tab? Have you tried listing the link records more than once. The Utility is sensitive to receiving expected messages in return to messages that are issued. Unexpected Insteon traffic can cause the Display process to stop, particularly when traffic can be generated by triggering of one of the motion sensors. Requesting another Display may provide more information the next time. What is displayed in the lower right corner of the SHN Utility window when the Display Existing Link Records display stops. Also, what are the last few lines under the Insteon Traffic tab, Received Insteon Traffic window. Finally are you Connecting the SHN Utility through an EZSrve or a PLC.
Reply To: Not reading all group records 2017-12-24T06:43:32-07:00