I’m using an EZSrve to communicate on the powerline. I have moved the EZIO8SA to several outlets, and also plugged it into the PLM for the EZSrve. In all cases the SHN utility shows no link records, yet the EZIO8SA is able to control the linked ApplianceLinc. I have two Accesspoints that I’m pretty sure are on separate phases.
The SHN utility momentarily displays “Getting Links” then “Ready” when I click the Display Existing Link Records button with the address of the EZIO8SA PLM in the device Insteon ID field.