Reply To: EZServe freeze 2017-12-21T23:05:04+00:00

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The PLC is manufactured by Smarthome. The PowerLinc Modem (PLM) on which EZSrve is built on top of is also manufactured by Smarthome. Not too surprising both devices would have similar characteristics. Have you tried communicating with EZSrve through a web browser when you have this freeze. If the IP path works than you can try issuing a “restart” (not reset) request which causes the EZSrve to reboot. May be easier a corrective action than pulling the plug. Would also tell you if the top level EZSrve can be interfaced with even if the lower PLM portion has frozen.