Reply To: Can’t seem to link EZIO6I to anything 2017-12-22T04:21:20+00:00

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Anonymous
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Can you describe the status of the EZIO6I LED (dim/bright/dark/blinking/etc) at each step in the attempt to link to the SwitchLinc. If you have a PLC or EZSrve , you can use the Simplehomenet Utility Suite to do a Factory Reset. If you can run the SHN Utility, knowing the firmware level that is displayed when you connect to the 6I might be helpful. It has been a few months since I installed my EZIO6I but I think a 10-12 second hold of the Set button while plugging in the 6I did a Factory Reset on mine. I could tell by the Configuration Register settings displayed by the SHN Utility that a Factory Reset had been done. Not sure you would know a factory reset was done without displaying some non Factory value that was reset during power on.