Reply To: Problems with ezrain

[Anonymous April 21, 2008 at 3:00 pm Post count: 6]

#41616

When I recived no reponce on the forum I called in for support. They were very helpful, there was no way to get the current unit to work.

they got me a replacement quickly and were interested in haveing me proved all info I could so they could check to see if this could be overlooked problem.

I just wanted to say thank you a company that has great customer service is far to rare now days.

and going the extra mile to look at what might be a problem to make a better product 😀