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The RemoteLinc should have a standard ID. Mine has a sticker in the Battery Compartment with the 6 digit ID.

Also it normally is in the standby; very low battery use mode and will not respond to any inquiries to it. It has to be in the Linking Mode for any device or software to link or access it. You then have 4 minutes before the RemoteLinc times out and goes back into power saving mode.