Sorry for the confusion, we thought we had answered it. It has been fixed, please email firstname.lastname@example.org for an RMA, and we will upgrade the firmware.
From the post above:
“Thanks to Dan Noiseaux of Canada, we’ve been able to identify a mechanism where the EZIO8SA is actually rebooting after it sends a group command depending on how many links it has and the timing of the PLM ack message. This is the behavior you are reporting. Please call or write for an RMA and we’ll upgrade your units on an emergency basis.”
Also, for an immediate response, please call or email us. The forum is not intended for responsive customer service, we do that via telephone, email, or sometimes people even stop by if they are local. The forum is intended for the community to talk, share, and us to post general news.