thank you BLH
I have returned my unit to simplehomenet for exchange and expect that the new one will work just fine.
the phone number to customer service is working fine now and I have spoke with them there seems to be a linking problem.
customer service was very helpfull and I am posting this to let anyone else know that if they have any problems with smarthomenet’s products, the company does stand behind their product and is quite helpfull.
I will post again when I recieve my new unit and let you know the results of my experience, and the functionallity of the unit