Reply To: Bad PLM 2017-12-21T17:09:28+00:00

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Anonymous
Post count: 256

We have had several reports of PLMs shipped with the EZBridge and EZIO8SA combo packages getting hot and smelling of “burn electrical component”. We are currently investigating this issue that appears to be part of a recent build. Meantime we will be glad to replace any defective units. The EZIO8SA unit is not affected, just the PLM.

Please also note that the EZIO8T is also built on the PLM platform from SmartLabs and some units may also have the same issue.

Please send us an e-mail describing the symptom together with your order details so we can process the exchange.

We appreciate your understanding.